A Multitude Labs product
VERO
Your AI real estate tele-sales team.
VERO calls your database, qualifies buyers, recommends the right projects, follows up and books meetings and viewings. Then it hands each qualified buyer to your property consultants.
- Channels
- Phone, WhatsApp
- Languages
- English, Arabic and more
- Built for
- Real estate agencies and developers
The problem
Before a consultant can close, someone has to find the buyer.
Every day, agencies hand databases to telecallers and junior agents. The work is repetitive but critical, and it doesn't scale: one caller holds one conversation, works one shift and speaks a language or two.
Where buyers slip away
- A telecaller can only hold one call at a time.
- Every new hire has to learn the projects from scratch.
- "Call me tomorrow" depends on someone remembering.
- The buyer calls back after hours and no one answers.
- Whoever answers doesn't know why they were called.
- When an agent leaves, their knowledge leaves too.
The solution
VERO takes care of the front end of sales.
An AI tele-sales team for real estate. It works through your database, has natural conversations with buyers, and moves every qualified one to the next step.
Calls your database
Works through your eligible leads, within your calling schedule.
Holds a real conversation
Natural pacing, pauses and turn-taking. Not a robocall.
Qualifies the buyer
Budget, location, property type, timeline and motivation.
Recommends projects
From your approved brochures, floorplans and payment plans.
Sends material on WhatsApp
Floorplans and payment plans while the call goes on.
Follows up
Calls back when the buyer asked, and retries unanswered calls.
Books the next step
Consultant calls, office meetings and property viewings.
Hands over to people
Passes each qualified buyer to your consultants, with the full context.
AI handles the repetition. People handle the selling.
VERO handles
- Prospecting calls
- Buyer qualification
- Project recommendations from approved material
- Follow-ups and callbacks
- Booking, reminders and rescheduling
Left to your consultants
- Relationships
- Negotiation
- Closing
- Anything outside your approved information
Where verified information isn't available, VERO escalates rather than improvises.
How it works
From database to booked viewing.
- 01
VERO calls
A lead from your eligible database, at a time your schedule allows.
- 02
It qualifies
Works out who the buyer is and what they're looking for.
- 03
It recommends
Suitable projects from your approved knowledge.
- 04
It follows up
When the buyer asked, with what was discussed and sent.
- 05
It books
The call, meeting or viewing, then confirms and reminds.
- 06
Your consultant takes over
With the buyer's profile, history and next action.
Languages
One sales operation. Multiple languages.
One buyer speaks Arabic. Another prefers English. Another prefers Russian. VERO adapts to each buyer's language instead of needing another telecaller.
- English
- Arabic
- Hindi
- Urdu
- Russian
- Mandarin
Handover
Your consultant starts where VERO finished.
When a buyer is qualified and ready, VERO hands them over with everything your consultant needs to pick up the conversation.
- Ready to meet
- VERO books the consultant call, office meeting or viewing, then confirms, reminds and follows up on no-shows.
- Wants a person now
- VERO can escalate straight away, with the buyer's profile, the projects discussed and what was sent.
Sells only from approved material
Brochures, floorplans, payment plans, offers and talking points you have approved. Nothing invented.
Escalates instead of improvising
If a buyer asks something VERO can't verify, it brings in a person rather than guess.
Never loses the thread
Every conversation is summarised: requirements, objections, buying signals and the agreed next step.
Follow-up
Interest that isn't "today", followed up.
VERO remembers why each buyer was interested, what was discussed and when to call again, then runs the next step you've set. And when a buyer returns a missed call at 11 PM, VERO can answer, knowing why they were called.
- 01
New lead
- 02
Qualified
- 03
Project recommended
- 04
Meeting booked
- 05
Handed over
VERO remembers
- Why the buyer was interested
- Which project was discussed
- The objection they raised
- What was sent, and when to call again
Then it can
- Call tomorrow, next week or next month
- Retry unanswered calls
- Revisit an objection or suggest another project
- Answer the buyer's callback, day or night
Safeguards
Configured by you.
VERO works only from the databases, projects and rules you approve, and within the regulations of the markets you sell in.
Your approved databases
VERO calls eligible leads only.
Your approved projects
Sales knowledge comes from your own material.
Your calling schedule
Calls run within the windows and limits you set.
Consent and do-not-call
Privacy, consent, marketing and do-not-call rules applied.
Voice with permission
A cloned voice is used only with the voice owner's authorisation.
Knowledge stays with you
What VERO learns stays with your business, not with an employee.
The return
Don't pay property experts to find someone to talk to.
More conversations from the same database
Several AI conversations at once, within your configured limits.
Consultants spend time with qualified buyers
They receive buyers who are ready, not a list of phone numbers.
No buyer forgotten
Follow-ups and callbacks happen when they should, not when someone remembers.
Scale without the hiring cycle
No recruiting and retraining every time a telecaller leaves.
Getting started
Your leads are already there.
- 01
Your database
The eligible leads you already have.
- 02
Your projects
The brochures, floorplans and payment plans you approve.
- 03
Your playbook
How your team sells, set up as VERO's method.
Where your leads are
- Databases and old enquiries
- Excel lists, past campaigns and enquiries nobody got back to.
- Portal and campaign leads
- Leads from property portals and your own campaigns.
- Lost and international buyers
- Previous prospects, lost opportunities and buyers abroad.
Bring VERO to your sales team
Address
Office 104 - 105, Level 1, Emaar Square - Building 4 Sheikh Mohammed bin Rashid Blvd - Downtown Dubai - Dubai, UAE